Aaron came out, identified the issue in less than 5 minutes, fixed it 5 minutes later, and talked me through everything in a clear, easily understandable manner. The best part was that there were no further repairs required!
Pros- Technician and work was excellent.Cons- My coil went out in our HVAC which is still under warranty. Before I authorized the work I asked roughly what it was going to cost. The part was covered under warranty, and I was told it would be a 3 hour job at $75 an hour plus freon, so I agreed to the work. Turns out the coil job is a flat rate charge only of $700, plus the $150 to diagnose the issue.I would have appreciated a more accurate explanation of charges before I agreed. I would have shopped around before I agreed.
Kelly returned and replaced the part that needed ordered again explaining and fixing the issue quickly and efficiently. Will have C&M back for any future issues. 🙂
Another good service experience with C&M Heating & Cooling today. The technician, Kelly, arrived on time, quickly diagnosed our problem, and executed the repair. There was no annoying upselling or other nonsense like some of the larger, more well known HVAC companies.
Olivia did a great job with scheduling an answered all my questions. Saul did a great job with repairs an explained what was wrong an showed me the defective part. Kool again.
Great service on time pleasant to deal with and very honest up front explained everything they were doing. I have used them for many years they have always been honest and easy to deal with. I would highly recommend them to anyone that wants an honest service. I am also a Realtor and have always appreciated their on time schedule.
Aaron is Great , Troubleshoot and fixed our old A/C unit in about 30 minutes. Office staff also did a great job getting me scheduled in during a crazy hot spell and playing phone tag to keep me informed. Thanks!
Clarence is outstanding. Super clean, precise placement of lines and equipment, great attention to detail. And most important, Clarence was kind and considerate to me and my wife. .
Our family has relied on C&M for our HVAC maintenance for almost 30 years. Time after time the team at C&M have proven to be honest, trustworthy, dependable, responsive and on-time. For issues, the technicians diagnose, inform and present options to get the systems back up and running. Never a "sell" simply ethical and honest. Brandon, who repaired our AC this week, was great to work with. Diagnosed the problem, ordered the part and two days later we are enjoying a cool, comfortable home in the mist of this season's heatwave. Look no further than C&M for your HVAC needs!
C&M was the original contractor for my home and I have continued to request the services this company provides for the last 20 years. They are reliable, reasonable and professional. I’ve recommended C&M to others because of the expertise that is continually provided. Thank you C&M Heating and Cooling.
Brandon was very meticulous and thorough with his work Professional, on time, reliable.I’ve been using them for four years. Always happy with their service.
They responded quickly and we able to get the service scheduled in a few days. They showed up on time and were professional and did a great job. Thanks!
It is always a wonderful experience dealing with your company. You are always friendly, prompt, efficient and knowledgeable. Your explanation of findings are always clear.
Aaron did a great job for us! This is a good company if you need any type of work on your heating and cooling system. It's very nice to have a company that you are able to trust with such a high value item. I believe that you will not be disappointed. Greg B.
Very knowledgeable service technician who listened to our needs and provided excellent suggestions for improving the efficiency of our heating and cooling systems. We feel safer and more secure knowing that this utility is in good hands.
Prompt courteous service by their knowledgeable technician. Diagnosed our problem quickly with our gas furnace, and the replacement part is ordered. Awaiting installation to keep us warm this winter.2/7/23 updatePart was slow to arrive but installation took 5 minutes. Our unit is up and running again. Thanks for your friendly and professional service.7/24/23 UpdateHVAC units don't last forever. So after 20 years, ours needed some serious (and expensive) repairs. We used this opportunity to replace the entire unit including compressor, furnace and cooling coils. Not an inexpensive choice, but based on past quality service, we chose C&M. Competitively priced. Their team arrived on time with our new unit (Rheem again) and 5 hours later, we were up and running. Quiet and efficient unit and so much better than our older one. Their team worked efficiently and took the extra time and effort to give us a quality installation. Looks great! Thanks for your excellent service, attention to detail, and quality installation.
When we requested Service …. They responded in less than 24 hours. The Service Tech Tim was both courteous and knowledgeable and did a most excellent job. ⭐️⭐️⭐️⭐️⭐️ 👍🏻
Heat stopped working during an extreme cold snap over holidays. Brandon from C&M was able to identify the problem quickly and get our heat back on. He was professional and courteous. We’re grateful to have someone out working to get us back up and running during the holiday.
My heat pump was completely froze over . They got to me same day that I called and got me up and running. Andvery polite and professional. even cleaned up after him self. Will definitely use them again. Thank you so much.
Second time I've used C&M and they are fantastic. Aaron was our technician on both occasions and did a great, fast and complete job. Company has great communication.A+ company!
My A/C unit stopped cooling late Tuesday evening. I contacted the office early Wednesday morning, and Matthew stated he could have a technician at my house by the end of the day.I received a text message stating the technician was on his way. When Tim Anderson arrived he was extremely professional and began to quickly diagnose the upstairs unit. He identified a bad capacitor and quickly swapped in a new one. He gave me some pointers to watch for tonight incase the unit didn’t start cooling down the upstairs, and to call the office in the morning if any problems persisted.Tim has worked on these units before and has always been extremely courteous and professional. He’s honest about the problem and has gone above and beyond to do a quality job. Technicians like Tim, honest and reliable work, and a quick turnaround are why C&M will continue to earn my business.
HVAC quit working on Monday- the first of 3 nearly 100 degree days. C&M was able to have a technician arrive the next morning. After diagnosing the problem, the technician drove 30+ miles (each way) to retrieve the replacement part. He returned by 4pm to install the part. The AC is now working fine. Big THANKS!
Tuesday morning we noticed that the air-conditioning was not cooling. We called C & M Heating and Cooling and they had a technician out to our house within 3 hours. They found there was a leak in the evaporator coil and it needed to be replaced. They ordered the part Tuesday afternoon and received the new one Wednesday morning and installed it the same day. We are very impressed and very grateful for their fast and professional service.
This company is very professional. Our A/C went out during a 100 degree heat wave. They were definitely booked with many people. They couldn't make it the same day, which is understandable, but came out the next morning. Awesome! It's all working again. We had a similar great experience with them in the past when supply chains were down, and they thought ahead to order extra parts. Highly recommend them!!!
came home and our AC was not working…called C&M immediately. AMAZING response and customer service!!! Chase was great! He was knowledgeable and quick to diagnose/fix the problem. i would highly recommend!
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Best HVAC Repairs
Serving Nashville, Franklin, and Spring Hill, TN
“We’ve been the Best HVAC Company in Nashville and Middle Tennessee for more than 40 years”
-says owner Milton Woodside.
The Woodside’s have defined excellence for residential and commercial heating and cooling services since 1976. They’ve proudly served Nashville, Franklin, Spring Hill, and surrounding areas of Tennessee while they’ve raised their families in the areas they serve. C&M Heating & Cooling has created countless jobs within the community and helps to provide a better way of life for both its customers and employees. All employees are fully insured, which not only is a testament to their hard work, but also allows them peace-of-mind while performing their jobs. C&M Heating and Cooling has a proven track record, evidenced by the distinguished certification by Tennessee Valley Authority (TVA) – a certification that designates astute professional knowledge of energy-efficient and geothermal HVAC systems.
C&M Heating and Cooling is recognized in Nashville, TN as a TVA-Certified Commercial and Residential HVAC installation and repair service provider. Executing the rightair conditioning and home heating repair the first time is the way of life for C&M. You’ll likely meet Milton (the “M” of C&M), one of our family members and a long-time employee, on the job. After 40 years of service, the folks at C&M are true experts in Heating and Cooling, HVAC Repair & Installation and Geothermal and Energy Efficient HVAC systems.
Efficiency. Effectiveness. Reliability. C&M Heating and Cooling provide the best energy-efficient HVAC systems that operate on minimal electricity to keep your utility bills as low as possible. The best HVAC services in Nashville provides, with steady, dependable performance year after year when properly maintained. When you contract with us for HVAC Repair & Maintenance, we’ll handle it all. No need to do the legwork of finding the best prices and keep yourself busy with the phone calls. Instead, sit back, relax and leave all worries behind when it comes to your home’s temperature. Call us today to find out more about us!